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The Official Web Site of the State of South Carolina

The Office of Regulatory Staff will be closed on Monday, July 4, 2022, in observance of Independence Day.

We are pleased to announce the ARPA State Fiscal Recovery Fund (SFRF) 1.0 Grant Program application and related documents have been posted online.

Applications from eligible Internet Service Providers (ISPs) are due no later than 8/31/2022 at 5:00PM.  For more information, click here.

How the Rate Case Process Works

Utility lines during a sunset

Who is Involved and What are their Roles?

Typically, the utility, the ORS, the SC Department of Consumer Affairs, and intervenors are involved in the process.

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Consumers may often hear words used during a rate case that they have never heard before. The ORS has compiled some of these words into a reference list.

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The Process

There are seven steps in the process.

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Frequently asked questions.

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Tips for Participating in a Public Hearing

Here are some tips for consumers to keep in mind when participating in a public hearing. Consumers can also visit the How to Participate in Utility Cases page for more information.

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