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The Official Web Site of the State of South Carolina

The new License Decal Payment Portal is now live for passenger carriers.

The ORS, in partnership with Guidehouse, will host a webinar for ARPA SLFRF Broadband Grant applicants on Thursday, December 8, 2022. | Learn More & Register

How the Rate Case Process Works

Utility lines during a sunset

Who is Involved and What are their Roles?

Typically, the utility, the ORS, the SC Department of Consumer Affairs, and intervenors are involved in the process.

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Consumers may often hear words used during a rate case that they have never heard before. The ORS has compiled some of these words into a reference list.

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The Process

There are seven steps in the process.

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Frequently asked questions.

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Tips for Participating in a Public Hearing

Here are some tips for consumers to keep in mind when participating in a public hearing. Consumers can also visit the How to Participate in Utility Cases page for more information.

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