The Energy Office of the SC Office of Regulatory Staff will begin taking applications for mini-grants beginning July 1, 2020. The US Department of Energy provides the Energy…

This month’s installment of the Office of Regulatory Staff’s Did You Know series will focus on the Consumer Services Department, the agency’s division that specifically handles consumer complaints…

The South Carolina Office of Regulatory Staff (ORS) enforces pipeline safety, railroad safety, and certain transportation regulations in South Carolina. The ORS continues inspections and follows…

If you have been unable to pay your bill during these unprecedented times, it is important that you contact your utility as soon as possible to discuss your situation and…

Utilities are taking steps to allow for a return to normal business operations, while continuing to provide flexibility and assistance to consumers.

As a consumer, it is important for you…

The Public Service Commission of South Carolina (PSC) has scheduled a second virtual public night hearing for Monday, June 22, 2020 at 6:00 PM for the Palmetto Utilities, Inc. rate case.

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This month’s installment of ORS’ Did You Know series will focus on the agency’s South Carolina Equipment Distribution Program (SCEDP) in honor of May…

The consistent and reliable quality of drinking water is at the heart of this year’s Drinking Water Week theme, “There When You Need It” – a theme aptly timed when customers expect utility…

In the aftermath of the April 13, 2020 storms across the state, utility line personnel worked tirelessly to ensure power systems were restored – even in the midst of a global pandemic. With the…

Docket No. 2019-290-WS | PSC Order No. 2020-306

On April 9, 2020, the Public Service Commission of South Carolina (PSC) issued its final order setting the new, increased rates…

If you have questions or concerns regarding your utility service, you can contact us. 

General non-utility questions regarding South Carolina’s…

While so many of us are telecommuting and depending on essential businesses to keep us going during the COVID-19 crisis, it is more important than ever to have a steady and reliable flow of…