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The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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Kiawah Island Utility, Inc. Rate Increase Request

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Kiawah Island Utility, Inc. Rate Increase Request

Docket No. 2021-324-WS

Kiawah Island Utility, Inc. (KIU) filed an application to increase its rates by approximately 14.25% with the Public Service Commission of South Carolina (PSC) in November 2021. If KIU’s application is approved, the average residential consumer’s monthly water and sewer bill could increase by $13.69 per month**, with larger users seeing an even higher dollar amount increase. The case is scheduled to be heard by the PSC in April 2022. 


Rate Increase Request Summary 

Number of Impacted Consumers*

  • 4,368 water customers 
  • 3,736 sewer customers 

*as of 9/30/2021 

Total Revenue Requested 

$10,973,313 

Total Revenue Increase Requested ($) 

$1,355,997 

Total Revenue Increase Requested (%) 

14.25% 

Operating Margin 

 ** Based on a 3/4” meter size and an average monthly usage of 5,000 gallons for a residential customer. 


How Can Consumers Participate? 

1. Fill out a Letter of Protest on the PSC’s website at PSC.SC.GOV/consumer-info/file-complaint 

2. Attend Public Hearings and Testify 

Consumers will be able to participate and let the Commissioners hear their concerns. 

- Monday, March 21, 2022 at 9:00 AM - 1:00 PM 

- Monday, March 21, 2022 at 4:00 PM - 8:00 PM 

- Wednesday, March 23, 2022 at 9:00 AM - 1:00 PM (as needed) 

- Wednesday, March 23, 2022 at 4:00 PM - 8:00 PM (as needed) 


Intervenors 

  • SC Office of Regulatory Staff 
  • SC Department of Consumer Affairs 
  • Town of Kiawah Island 

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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