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Information

The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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The Vehicle Registration Portal is now live for passenger carriers.

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Electric

The ORS represents consumers of electric utilities in South Carolina before the PSC. This also includes territorial matters that may involve municipal or electric distribution cooperative systems and utility facility siting of transmission and generation facilities by any entity in South Carolina. The ORS has limited authority over and responsibility for other electric utilities in South Carolina including municipal systems and electric cooperatives.

Electric Bill of Rights

ORS Consumer Information on Electric Rate Cases

  • Annual Review of Base Rates for Fuel Costs of Duke Energy Progress, LLC
  • Dominion Energy South Carolina (DESC) Request for Rate Increase 2024-34-E
  • Duke Energy Carolinas (DEC) Request for Rate Increase 2023-388-E
  • Dominion Energy South Carolina, Inc. (DESC) Annual Fuel Base Rates Overview 2023-2-E
  • Duke Energy Progress (DEP) Annual Fuel Base Rates Overview 2023-1-E
  • Duke Energy Progress (DEP) Request for Rate Increase 2022-254-E
  • ORS Releases Consumer Information on Annual Review of Base Rates for Fuel Costs of Duke Energy Carolinas, LLC
  • ORS Releases Consumer Information on Dominion Energy South Carolina, Inc. Mid-Period Fuel Adjustment Rate Increase Request
  • Dominion Energy South Carolina, Inc. (DESC) Fuel Increase Request (PDF)
  • Joint Petition of Duke Energy Carolinas, LLC and Duke Energy Progress, LLC to Request the Commission to Hold a Joint Hearing with the North Carolina Utilities Commission to Develop Carbon Plan (PDF)
  • Dominion Energy South Carolina (2020)
  • Annual Review of Base Rates for Fuel Costs of Duke Energy Carolinas, LLC (PDF)
  • Duke Energy Carolinas Rate Case Overview (2019) (PDF)
  • Duke Energy Progress Rate Case Overview (2019) (PDF)

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SC Office of Inspector General Fraud Hotline

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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