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Information

The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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The Vehicle Registration Portal is now live for passenger carriers.

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Water & Wastewater

The ORS represents the public interest with regard to the regulation of rates and services of privately owned water and wastewater utilities in South Carolina.

The ORS has no regulatory responsibility for the rates and services of publicly owned providers of water and wastewater services (e.g., counties, water and sewer districts, and municipalities) or self-serving systems (e.g., member-owned cooperatives). However, the ORS does monitor activities in these arenas in order to provide information to policy makers in the state.

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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