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Information

The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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The Vehicle Registration Portal is now live for passenger carriers.

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Transportation Network Companies

Regulated TNC Carriers (XLSX)

  • TNC Act (PDF)
  • TNC Filing Instructions (PDF)
  • TNC Application (PDF)
  • Gross Receipt Form

Annual Driver Information Audits

To help keep consumers safe when using Transportation Network Companies (TNC) services, the ORS Transportation Department investigates driver information and consumer complaints. This confirms that drivers with TNCs meet the requirements of South Carolina laws. After the ORS reviews the information, the TNC is notified of any issues. The TNC can take steps to resolve the issues and receive technical assistance from ORS staff. If a TNC does not resolve the issues, the TNC may lose its permit to operate in South Carolina.


TNC Information for Consumers

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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