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The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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The Vehicle Registration Portal is now live for passenger carriers.

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The ORS represents consumers of major utilities in South Carolina— electric, natural gas, telecommunications, water/wastewater, and transportation— before the PSC, the court system, the South Carolina General Assembly, and federal regulatory bodies.

Municipal utilities are principally self-governing bodies that do not come under the jurisdiction of the PSC or the ORS except in limited circumstances involving territorial service rights issues. Contact the Municipal Association of South Carolina for more information about municipal utilities.

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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