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Information

The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 12, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.


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The Vehicle Registration Portal is now live for passenger carriers.

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Telecommunications Resources

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Telecommunications Resources

Other national and state organizations involved with the telecommunications industry include:

Federal Communications Commission

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite, and cable in all 50 states, the District of Columbia and U.S. territories. An independent U.S. government agency overseen by Congress, the Commission is the federal agency responsible for implementing and enforcing the nation’s communications law and regulations.

National Telecommunications and Information Administration

National Telecommunications and Information Administration  (NTIA) is the Executive Branch agency that is principally responsible for advising the President on telecommunications and information policy issues. NTIA’s programs and policy-making focus largely on expanding broadband Internet access and adoption in America, expanding the use of spectrum by all users, and ensuring that the Internet remains an engine for continued innovation and economic growth.

North American Number Plan Administration
North American Number Plan Administration (NANPA) holds overall responsibility for the neutral administration of NANP numbering resources, subject to directives from regulatory authorities in the countries that share the NANP. NANPA's responsibilities include assignment of NANP resources, and, in the U.S. and its territories, coordination of area code relief planning and collection of utilization and forecast data. Select the following link to view the Nationwide Telephone Area Code Map.

South Carolina Telecommunications and Broadband Association
Founded in 1934 as the South Carolina Telephone Association, the purpose of the South Carolina Telecommunications and Broadband Association (SCTBA) is to pursue statewide strategies that encourage the deployment of technologies that will enable SCTBA members to be the best providers of telecommunication and broadband products and services to South Carolina.

  • December 31, 2014:  843/854 Area Code Overlay. 843/854 Area Code Overlay FAQs (PDF).

  • August 15, 2012:  AT&T launches a campaign to bring awareness to the dangers of texting and driving.

    • Click It Can Wait or download the educational brochure (PDF)

  • Understanding Your Phone Bill (PDF)
  • Local Number Portability
  • Truth-In-Billing
  • Hang up on High Public/Pay Phone Rates (PDF)
  • Identity Theft and Phishing
  • Consumer Tip:  Beware Caller ID Spoofing
  • Optional Custom Calling Features
  • Long Distance Charges While Accessing The Internet
  • Telecommunications Glossary

Related Links

  • Telecommunications Bill of Rights (PDF)
  • Regulated Telecommunication Utilities
  • Telecommunications Resources
  • Telecommunications FAQs
  • Telecommunications Relay Service
  • South Carolina Equipment Distribution Program (SCEDP)
  • Real Time Closed Captioning
  • Lifeline

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Office of Regulatory Staff

1401 Main Street, Suite 900

Columbia, SC 29201

 

General Information: (803) 737-0800

Consumer Complaints and Inquiries:

(803) 737-5230 (local)

1-800-922-1531 (toll-free within South Carolina)

 


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