Skip to main content
The Official Web Site of the State of South Carolina

The Governor has declared a State of Emergency in South Carolina. For the latest information on COVID-19 in South Carolina visit

For the latest utility updates during COVID-19 visit ORS.SC.GOV/covid19.

New License Decal Payment Portal is now live for passenger carriers. Click here to learn more.

ORS Petitions to Suspend Frontier Communications' USF Collection

power lines
Thu, 11/14/2019

On November 8, 2019, the South Carolina Office of Regulatory Staff (ORS) filed an expedited petition with the Public Service Commission of South Carolina (PSC) in Docket No. 2009-200-C for an order authorizing it to suspend and hold Universal Service Fund (USF) disbursements to Frontier Communications of the Carolinas, LLC, pending the outcome of an audit to determine whether Frontier has used USF disbursements it has received to date appropriately.

The request follows an incident resulting in an outage of 24 days in the St. Luke community of Georgetown County. Company actions during this event raised concerns whether Frontier has been utilizing the approximately $6 million in USF disbursements per year for the programs for which the funds were intended, to include investing in and maintaining its South Carolina network to provide basic telephone service.

A copy of the petition is below:

Expedited Petition

A link to the entire docket on the PSC's website can be found here.

For questions contact Ron Aiken, ORS manager of external communications, at (803) 737-0609.