Below is correspondence between Governor McMaster, the ORS, and the PSC as well as PSC Orders related to COVID-19.

Steps to Allow for a Return to Normal Business Operations: May 2020

• Request from the Governor to ORS: May 13, 2020 (PDF)
• ORS Letter to the PSC Regarding Utilities Steps to Return to Normal (PDF)
• PSC Order in Response to Governor’s Request (PDF)

Suspension of Disconnections for Nonpayment: March 2020

• Request from the Governor to ORS: March 14, 2020 (PDF)
• ORS Letter to the PSC Regarding Suspension of Disconnection During State of Emergency Due To COVID-19 (PDF)
• PSC Order Granting ORS Request in Response to Governor's Request (PDF)

Deferred Payment Plans

• ORS Request to the PSC Allowing Utilities to Offer Customers Longer Deferred Payment Plans (PDF)

Lifeline Program

• PSC Order Suspending Requirement Allowing Telecommunications Carriers to Drop Lifeline Customers (PDF)
• Federal Communications Commission Order Waving Certain Regulations Affecting Lifeline Program
• NARUC Letter: Helping Low-Income Consumers Stay Connected During the COVID-19 Pandemic Through the Federal Lifeline Program (PDF)

Utility Annual Reports

• ORS Letter to the PSC Requesting Annual Report Extension (PDF)
• Commission Order 2020-243 Allowing Utilities an Additional 30 Days to File the 2019 Annual Report (PDF)